Maze-Masters Guides and Consultants

Guides Team

Jennifer Christian, MD, MPH - Lead Guide / Maze-Masters Service Designer

Professional background:  Management consultant and educator.  Physician, board certified in occupational medicine with a masters degree in Public Health (health services administration and occupational and environmental health.)  President, Webility Corporation.  Founder and Chair, the 60 Summits Project.  Chair, Work Fitness & Disability Section of the American College of Occupational & Environmental Medicine.  Founder & Moderator of the Work Fitness & Disability Roundtable.  Executive Director, Praxis Partners Consortium.  Boston, MA area.

Diana Cline, LISW, CRC - Guide

Professional background:  Clinical social worker, vocational rehabilitation counselor, managed care operations manager, liaison manager for 60 Summits Project.  Prior experience in on-site multidisciplinary program for long-term workers’ compensation claimants (most with chronic pain) in Ohio and in administration of managed care contracts for Ohio Bureau of Workers Comp.  Member of the Work Fitness & Disability Roundtable.  Denver, CO area.

Ralph Jaffe, MSW, PhD - Guide

Professional background:  Clinical psychologist, social worker, life coach.  Special expertise with immigrants and very low wage workers.  Previous affiliation with an employee assistance program.  Now affiliated with Philadelphia Counseling Center.  Member of the Work Fitness & Disability Roundtable.  Philadelphia, PA area.

Rosalind Joffe, M.Ed., CPC - Guide

Professional background:  Chronic illness coach, life coach, career coach, professional mediator, educator, blogger, author.  Lives with two chronic illnesses herself, and formerly received benefits under the Social Security Disability Insurance program.  Has “reinvented” herself three times.  Sole proprietor, ciCoach.com.  Member of the Work Fitness & Disability Roundtable.  Boston, MA area.

Terry O’Hearn RRP - Guide

Professional background:  Spent 18 year at the workers’ compensation fund for Ontario, Canada, rising from hands-on claims manager, to vocational rehabilitation professional, to claims and operations executive.  Has years of experience in resolving highly complex workers’ compensation claims as well as developing and implementing new processes and systems.  Founded a case management firm in Ontario and now consults with organizations on disability management issues as well as program design.  Member of the Work Fitness & Disability Roundtable.  In Canada in the Toronto, ON area.

George Shipley, CRC, CCM - Guide

Professional background:  Vocational rehabilitation counselor, former manager of workers’ compensation, safety, and return to work services for Arapahoe County, CO.  Prior to that, he spent many years with BNSF Railroad as a return to work professional.  [Unlike most workers’ comp which is no-fault, railroad workers’ comp is in the tort system.]  He was working with claimants spread over a multi-state area, most of whom had attorneys.  Currently sole proprietor of Shipley Vocational Services.  Member of the Work Fitness & Disability Roundtable.  Littleton, CO area.

Consultants Team  (listed by expertise area)

CHANGE CONSULTANT
Jason Parker - President, Centrix Disability Management Services Inc.

Special expertise in evidence-based techniques for catalyzing and promoting positive decision-making.  Member of the Work Fitness & Disability Roundtable  Jason’s techniques for building enthusiasm for change and commitment to action have been incorporated in the design of the Maze-Masters program.  In Canada, in the Vancouver, BC area.

CHIROPRACTIC CONSULTANT
Donald Murphy, DC

In active clinical practice of chiropractic.  Clinical Director of the Rhode Island Spine Center.  Clinical Assistant Professor in the Department of Community Health, Alpert Medical School of Brown University, and on the postgraduate faculty of four chiropractic schools.  Postgraduate training in neurology, rehabilitation and sports medicine.  Lectures throughout the world on various topics related to back pain, neck pain and headaches.  Member of the Work Fitness & Disability Roundtable. Dr. Murphy is available for private educational sessions by telephone with individuals enrolled in the Maze-Masters program.  Providence, RI area.

LEARNING DISABILITY CONSULTANT
Susan E. Taber, M.Ed., BCET

Educational specialist-consultant, board certified educational therapist, executive function coach, and principal of Learning Strategies Unlimited.  Since many candidates for the Maze-Masters program have difficulty with reading, writing, or learning, Susan Taber listens carefully as they interact with their Guide and develops custom-tailored strategies to modify the kind of program we design for them.  She can also work one-on-one with clients to help them figure out how to master the material.  With these modifications and her active assistance, our clients have a better chance of getting value out of our program and moving forward in life.  Boston, MA area.

PHARMACIST CONSULTANTS
Kristin Neafus, PharmD, Rph and PharmAssist Services PLC

These specially trained pharmacists provide one-on-one services delivered via telephone to individuals.  Services consist of evaluation, education, and advice re: daily medication practices.  Their goal is to prepare the individual to take responsibility for day to day management of their total medication regimen and to communicate more effectively with their treating physicians in order obtain the intended benefits and avoid unnecessary side effects of medications.  PharmAssist Services pharmacists consult with and educate individuals enrolled in the Maze-Masters program.  Minneapolis, MN area.

PHYSICIAN CONSULTANT
Garson Caruso, MD

Board certified in emergency medicine and occupational medicine.  In consulting practice of occupational medicine.  Special interests in occupational injury care, disability prevention, management, adjunct faculty at Johns Hopkins, lead author of ACOEM Occupational Medicine Practice Guidelines - Chapter 5 Disability Prevention & Management.  Member of the Work Fitness & Disability Roundtable.  Dr. Caruso is available for private educational sessions by telephone with individuals enrolled in the Maze-Masters program.  Sarasota, FL and Pittsburgh, PA areas.

PHYSICIAN CONSULTANT
Gideon Letz, MD

Board certified in occupational medicine, emergency medicine and toxicology.  Now consulting after 20 years of experience as medical director, California State Compensation Insurance Fund.  Special expertise in occupational injury care, chronic pain treatment, disability prevention & management.  Contributor to ACOEM Occupational Medicine Practice Guidelines - Chapter 5 Disability Prevention & Management.  Dr. Letz is available for private educational sessions by telephone with individuals enrolled in the MazeMasters program.  San Francisco, CA area.

PHYSICIAN CONSULTANT
Mel Pohl, MD

In active clinical practice as the Medical Director, Las Vegas Recovery Center.  A well known and respected expert in drug detoxification and functional restoration for treatment of chronic pain in the setting of drug dependence and addiction.  Named one of the Best Doctors in the U.S. for 2011-2012 at www.bestdoctors.com.  Fellow of the American Academy of Family Practice and Fellow of the American Society of Addiction Medicine.  Clinical Assistant Professor in the Dept of Psychiatry and Behavioral Sciences at University of Nevada School of Medicine. Author of several books, among them A Day Without Pain (winner of an Independent Publisher Book Award silver medal in 2009); Staying Sane: When You Care for Someone with Chronic Illness; and Pain Recovery: How to Find Balance and Reduce Suffering from Chronic Pain.  Dr. Pohl is available for private educational sessions by telephone with individuals enrolled in the Maze-Masters program.  Las Vegas, NV area.

PHYSICIAN CONSULTANT
Howard Schubiner, MD

Director, Mind Body Medicine Program, Providence Hospital, Southfield, Michigan and Clinical Professor of Internal Medicine at Wayne State University.  Special expertise in helping patients distinguish medical / biological issues from non-medical ones in chronic illness/pain – and to deal with them.  Author of the book, Unlearn Your Pain, and developer of a self-help program for chronic pain and some associated conditions.  Dr. Schubiner is available for private educational sessions by telephone with individuals enrolled in the Maze-Masters program.  Detroit, MI area.

PHYSICIAN CONSULTANT
James B. Talmage MD

Board certified in orthopedics, emergency medicine and occupational medicine.  In active clinical practice of occupational medicine at Cookeville Occupational Health Center.  Also provides independent opinions based on in-person examinations or medical record file reviews.  Lead author of ACOEM Practice Guidelines chapters on spine (low back and neck) problems.  Co-author of A Physicians Guide to Return to Work published by the American Medical Association.  Frequent and popular speaker to lay audiences.  Chair, Medical Guidey Board for Reed Group’s disability management reference resource, MDGuidelines.  Member of the Work Fitness & Disability Roundtable.  Dr. Talmage is available for private educational sessions by telephone with individuals enrolled in the Maze-Masters program.  Cookeville, TN area.